DropSuite Email Backup

Don’t email providers backup my email for me?

Email providers are expected to maintain backups for email platforms, enabling recovery in case of hardware failures resulting in data loss. Typically, the retained data is within a 48-hour timeframe. In the event of mailbox data loss, companies commonly strive to recover data deleted weeks or even months ago.

Who can access my email backups?

Your email backup files can only be accessed by you via the email backup dashboard located in your OzHosting customer account. We have proper security policies in place to ensure that your files are secure and protected from unauthorized access.

Once an email has been backed-up can it be deleted?

Importantly, once an email has been backed up, deleting it from the mailbox does not eliminate it from the backup service.

Moreover, there is no delete option visible within the email backup dashboard. This guarantees the security and recoverability of any email in the backup for the entire duration of the service’s activity.

Where is my email backup hosted?

At the heart of our services is a strong dedication to complying with rigorous data security standards, which extends to our reliable backup solutions. All backup services are securely hosted in a compliant Australian data centre.

To bolster redundancy, we employ a dual-layered approach. Your backups are stored in a dedicated, secure data centre distinct from your primary email system. This strategic separation ensures that, in the unlikely event of an outage, your backup remains unaffected, ensuring a quick and seamless recovery process.

See more here.